Terms & Conditions

These Terms and Conditions (“Terms”) govern access to and use of the website and services provided by smartKYC Ltd (“Company”, “we”, “us”, “our”).

By accessing or using this website or our services, you agree to be bound by these Terms.

1. About Us

smartKYC is a provider of technology solutions supporting Know Your Customer (KYC), anti-money laundering (AML), counter-terrorist financing (CTF), sanctions screening, adverse media monitoring, and related compliance processes.

The website provides information about our products and services. Certain services may require execution of a separate written agreement.

2. Scope of Website Use

This website:

  • Provides information about our KYC software solutions
  • May allow you to request demonstrations or contact our sales team
  • May provide access to client portals (where applicable)

Access to production software is governed exclusively by a separate Subscription or License Agreement.
Nothing on this website constitutes legal, regulatory, or compliance advice.

3. Eligibility and Acceptable Use

You agree that you will:

  • Use the website only for lawful purposes
  • Not misuse, disrupt, or interfere with website functionality
  • Not attempt unauthorized access to any systems or data
  • Not reverse engineer or attempt to extract source code
  • Not introduce malware, viruses, or harmful material

You may not use the website to test or attempt to compromise system security.

Our solutions assist customers in performing compliance checks. However:

  • The Company does not provide legal advice.
  • The Company does not guarantee regulatory compliance.
  • Final compliance decisions remain solely the responsibility of the customer.

Use of our software does not replace independent legal, regulatory, or risk assessment obligations.

5. Intellectual Property

All content on this website, including:

  • Software architecture descriptions
  • Algorithms and models
  • Branding and trademarks
  • Graphics, text, documentation
  • Databases and compilations

are owned by or licensed to the Company and protected under applicable intellectual property laws.

No license is granted except as expressly stated in a separate written agreement.

You may not:

  • Copy or reproduce website content for commercial use
  • Modify, distribute, or create derivative works
  • Use Company trademarks without prior written consent

6. Confidentiality of Demonstrations

If you receive access to:

  • A demonstration environment
  • Product documentation
  • Technical specifications

Such materials may be confidential. Use is limited to evaluation purposes only and subject to any NDA or confidentiality terms agreed separately.

7. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy.

Depending on context:

  • We may act as a data controller (e.g., website visitor data).
  • We may act as a data processor when providing services to customers under separate agreements.

Customers are responsible for ensuring lawful basis for any personal data submitted into our systems, including under:

  • UK GDPR
  • EU GDPR
  • Applicable data protection laws in relevant jurisdictions

Nothing in these Terms transfers regulatory obligations from customers to the Company.

8. AI and Automated Processing

Where our services include:

  • Machine learning models
  • Automated risk scoring
  • Adverse media classification
  • Natural language processing

Outputs are probabilistic and may contain inaccuracies.

Customers must not rely solely on automated outputs without human review where required by law or internal policy.

The Company does not warrant that AI-generated outputs are error-free.

9. Third-Party Data Sources

Our services may integrate third-party data providers, including:

  • Public records databases
  • Sanctions lists
  • Adverse media aggregators

We do not control third-party content and are not responsible for:

  • Accuracy of external data
  • Availability of third-party services
  • Changes to third-party data sources

Use of such data may be subject to separate third-party terms.

10. Disclaimers

The website is provided “as is” and “as available”.

To the fullest extent permitted by law, we disclaim:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of website content

We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the fullest extent permitted by law:

The Company shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, goodwill, or business opportunities
  • Regulatory fines or penalties incurred by users

Total liability relating to website use shall not exceed £1,000.

Nothing excludes liability for:

  • Fraud
  • Death or personal injury caused by negligence
  • Liability that cannot be excluded by law

(Service-related liability is governed by separate agreements.)

12. Security

We implement commercially reasonable technical and organizational measures and in compliance with the Company’s ISO 27001 certification.

However, no internet transmission is completely secure. You acknowledge inherent security risks in online communications.

13. Suspension or Termination of Access

We reserve the right to:

  • Suspend or restrict access
  • Remove content
  • Block users

If we reasonably believe there has been misuse or breach of these Terms.

This website may contain links to third-party websites.

We do not endorse or assume responsibility for external content.

Access to third-party websites is at your own risk.

15. Governing Law

These Terms are governed by the laws of England and Wales.

The courts of London shall have exclusive jurisdiction.

16. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be effective upon publication on the website.

Continued use constitutes acceptance.

17. Entire Agreement

These Terms govern the website use only.

In case of conflict between these Terms and any executed agreement with a customer, the executed agreement prevails.

18. Contact

For questions regarding these Terms:
smartKYC
83 Victoria Street, London SW1H 0HW United Kingdom
contact@smartkyc.com
smartkyc.com